Guides
General Error Troubleshooting
Steps to resolve common errors and report persistent system issues.
Troubleshooting steps
If you encounter unexpected errors or page failures, try the following solutions:
-
Clear cache and cookies: Clear your browser's cache and cookies to remove outdated session data.
-
Disable browser extensions: Temporarily disable ad blockers, VPNs, or privacy extensions that might interfere with scripts.
-
Try Incognito mode: Open the site in an Incognito or Private browsing window to test without active extensions or cached data.
Escalation options
| Action | Destination / Contact | Purpose |
|---|---|---|
| Check service status | status.wltweerasinghe.com | Verify if system-wide outages or maintenance exist |
| Report persistent issues | errors@wltweerasinghe.com | Contact support if all troubleshooting steps fail |